Terms of use
Last updated 3 November 2026.
Who we are
Digital Confidence is provided by Limbrick Consultancy LLP, registered in England and Wales (OC425170), 14 Connaught Avenue, Kidderminster DY11 6LS. In these terms "we" means us and "your school" means the school, trust or other organisation you use Digital Confidence for.
Questions about these terms: hello@digitalconfidence.education. We usually reply within two school days.
What Digital Confidence is, and what it is not
Digital Confidence helps a school see where it stands against the Department for Education's digital and technology standards, decide what to do next, and explain that to governors. It is a set of questions, checks, a benchmark and draft documents, built on what your school tells us.
- It is a self-assessment, not an inspection or a certificate. Results reflect your school's own answers. We do not visit, test your systems or check what you tell us.
- It never says your school is compliant with any law, standard or regulator, and nothing in it should be read that way. It is not endorsed by the Department for Education.
- Documents it produces are drafts. Every policy draft or report made by the service is marked as not reviewed by a person. Your school decides what to adopt, and remains responsible for its own policies, safeguarding and data protection.
- Policy drafts are written by artificial intelligence from your school's answers. They can contain mistakes or miss something particular to your school, so read each one carefully before adopting it. The privacy notice says what is sent to write them.
- A person only reviews something when you buy a review. Human review is part of Support, an add-on, and is clearly marked on anything that has had one.
- It does not replace professional legal, safeguarding or technical advice where your school needs it.
Signing in and who can use your school's account
You sign in with an EducationSector account, which handles sign-in, licences and payment for Digital Confidence. Each account is for one person. Please do not share sign-in details.
The first person to set up a school becomes its owner. The owner can invite colleagues as editors (who can change answers) or viewers (who can read them), and can remove them. Only someone who works at the school should own it, and we may confirm that with the school before the school's results can be shared outside it or counted in comparisons. If someone who does not work at a school has claimed it, we will move ownership to someone who does.
Plans and prices
| Plan | Who can use it |
|---|---|
| Free | One person |
| Digital Confidence, per school | Up to five people, as owner, editors or viewers. Included for schools whose membership of a participating school business manager network covers it. |
| Digital Confidence for Trusts | Unlimited people across the trust's schools |
| Support | An add-on to any plan, including Free |
The price your school pays is the one shown on the pricing page when it buys, and stays the same for that year. Prices exclude VAT, which is added at the current rate.
A paid plan runs for a year from the day it starts. Paid by card, it is an annual subscription that renews each year until your school cancels it; cancelling stops the next renewal, and the plan runs to the end of the year already paid for. We email the school's owner at least 30 days before a card plan renews, with the date and the price, so there is time to cancel. Paid by invoice, it runs for the year and does not renew without your school agreeing. Invoices are due within 30 days.
If a paid plan ends, nothing your school entered is deleted. The school keeps what Free includes; governor links pause, and work again unchanged if the plan is renewed.
Cancelling. If your school is not satisfied within 30 days of a paid plan starting, tell us and we will refund it in full. After that, a plan runs to the end of its year.
Your school's information
- It belongs to your school. We use it to provide Digital Confidence to you, and for nothing else except as set out here and in the privacy notice.
- Comparisons are anonymous. A benchmark result may be counted, with others, in figures that let schools compare themselves. We only show a comparison for a group of at least ten schools, we never show another school's name or exact figures, and the figures are refreshed in batches so no single school can be picked out.
- Governor links show a read-only summary to anyone who has the link. The school's owner creates them, can see when each was opened, and can withdraw any of them at any time. They never show notes, names or evidence.
- Please do not enter information about pupils, or personal details about staff beyond a name or job title where a question asks who is responsible. Digital Confidence never needs them.
- Your school can ask us for a copy of its information, or ask us to delete it, at any time.
Using it fairly
Please do not try to reach another school's information, interfere with the service, copy it to build a competing product, or use it for anything unlawful. We may suspend an account that does, and will tell the school why.
Availability and changes
We work to keep Digital Confidence available and your information safe, and keep backups, but we cannot promise it will never be unavailable. From 30 October 2026 it is open to a first group of schools before a wider launch, and we will improve it as they use it. We will not take away something your school has paid for during its year.
If we change these terms in a way that matters, we will tell school owners by email at least 30 days before, and show the date of the change at the top of this page.
Responsibility
Your school decides what to do with what Digital Confidence shows it. We are not responsible for decisions made using it, or for loss of business, profit or data that follows from them. Apart from that, if we are responsible for a loss, the most we will pay is what your school paid us for Digital Confidence in the 12 months before it happened.
Nothing in these terms limits responsibility that the law does not allow to be limited, such as for death or personal injury caused by negligence, or for fraud.
These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.